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Shipping Policy

Shipping Policy

Typically, it takes around 5-7* working days for the domestic orders to get delivered and 10-20* working days for international orders to get delivered, after they’re picked up by our 3rd party courier partners. We typically take 1-2 working days to process and pack an order. We work with 3rd party courier partners.

In very rare cases, due to logistical, operational, or force majeure complications or public holidays, festival seasons the delivery may get delayed. Please note that we do not have any control over a delay in delivery by the 3rd party courier partner. However, we will do our best to escalate the delay with the 3rd party courier partner and expedite a resolution.

In case of return/Refund or exchange of the product. Please read our Return/Refund/Exchange policy

To return your product, you should courier your product to:

Wroom Store, Shop no.4, Pushpak Society, Plot no. C7, Sector 9, Airoli (Navi Mumbai), Mumbai, MH, 400708, India.

In case of return or exchange of the product shipping charges will be paid by the customer.

Once product is received to us after inspection credit note will be issued which is valid for 90 days from the date of product received to us. Refund is not possible.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over 500/-, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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You’re not going to hit a ridiculously long phone menu when you call us. Your email isn’t going to the inbox storage, never to be seen or heard from again. We try to provide the exceptional service